4.9 on Capterra
Learn what your customers need_
Survey maker software: Create a window to customer minds
Build a survey and get inside the minds of your customers. Glide through the creation process with our survey builder software. Start collecting customer feedback in minutes.
No credit card required
Cancel anytime
No coding skills
You don’t need coding skills to create a customer survey. We have a convenient drag-and-drop feature and a range of premium templates.
Stamp your branding
Customize the survey to match your brand colors and website design. It’s easy to change a template or create a survey from scratch.
Powerful Conditional Logic
Create a survey with complex question branching. Delve into the minds of your customers.
Powerful Integration
Integrate the survey with your favorite CRM or marketing tool through Zapier. We integrate with 1000+ apps.
Any Platform, Anywhere
Embed a survey on any website or standalone landing page in minutes. We integrate with every platform or CMS. And our software is 100% supported on mobile.
Gain insights_
Knowing what your customers think is an invaluable superpower to have
You can learn about their desires, needs, and problems.
FAQ_
FAQ: Your Survey questions answered
Visit our docs if you want to learn more, or reach out to our support team. We’re very responsive.
How can a survey benefit my business?
Having a survey on your website benefits your business in several ways. Here are the top 7:
Customer engagement - surveys are engaging for customers. They’re an interactive way for customers to connect with your content. Surveys show people you value their input and opinions.
Relationship building - you build relationships with customers through surveys. They interact with your content and provide feedback. Involving customers in feedback shows your commitment to improvement, fosters loyalty, and strengthens connections.
Brand management - you get insights into what customers think of your brand. Tracking this feedback lets you manage your brand, addressing any negative issues and bolstering positive aspects.
Competitive analysis - survey questions could compare customer experiences or satisfaction with competitor ones. You learn your strengths and weaknesses against your competitors, giving you valuable insights and identifying possible areas for differentiation.
Data-backed decisions - you don’t need to make blind decisions when you use surveys. Customers tell you what they think - analyze results for patterns, trends, or correlations and make strategic decisions.
Market research - surveys are a market research tool, letting you gather data on customers and their opinions. You can use the information to identify target markets and launch informed marketing campaigns.
Customer feedback - you gather direct feedback from your customers through surveys. Having a window into customers’ minds is invaluable for your business. Discover what your customers’ needs, desires, and problems are. And use that information to improve your products and the overall customer experience.
Is there a free way to create a survey?
Yes, there are many free ways to create a survey. ConvertCalculator’s survey maker software is one of the best free ways.
You get to build a survey at no cost. ConvertCalculator has a “free forever” feature.
That free plan lets you access all the platinum features and a library of premium templates. You can create a survey for free - choose a template or make a survey from scratch. These platinum features are always free until you reach 100 visits per month.
It’s easy to get started. You don’t need to provide credit card details and can cancel anytime.
What is the easiest way to create a survey?
The easiest way to create a survey is to use survey builder software. SurveyMonkey and Google are popular options, but these platforms lack the customization options of ConvertCalculator.
We offer a powerful survey builder with highly customizable options. You can easily create a survey with our software.
Choosing a premium template is the easiest way to create a survey with ConvertCalculator. It’s simple to customize your survey questions and the template design.
We even make building a survey from scratch easy. Use our drag-and-drop feature to create complex surveys - no coding skills needed.
How do I create a survey?
You first must choose the right platform to create a survey. We recommend ConvertCaclulator - yes, it’s powerful and awesome.
Here are 7 guidelines you can follow:
Determine the objective - knowing why you want to create the survey makes designing it easier.
Identify the target audience - this ensures your questions resonate with respondents.
Decide on question types - some common options are multiple-choice, rating scales, and open-ended questions.
Develop clear questions - ensure the questions are clear so people don’t get confused. And keep them short.
Outline the order - the sequencing of the questions is crucial. Don’t ask complex or sensitive questions straight away. Build a rapport first.
Provide clear instructions - explain the purpose of the survey and give respondents any necessary instructions.
Test and refine - ask a small group to take the survey. Get feedback on the questions and any confusion they might encounter.